cbazi Privacy Policy

cbazi is a trusted online gaming and betting platform in Bangladesh. We take our users' privacy seriously and are committed to protecting their personal information. This privacy policy applies to the cbazi.cam website and all services under it.

This policy describes what types of personal information cbazi collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. Your rights regarding the protection of your information are also clearly stated here.

If this policy changes, we will publish an update notice on the website. We recommend reviewing this page regularly.

2.1 Information You Provide Directly

When you create an account on cbazi or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only for users aged 21 or older)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Bank account or mobile banking details (for financial transactions)
• Residential address

2.2 Automatically Collected Information

When you use the cbazi platform, certain information is collected automatically:

• IP address and browser type
• Device information (operating system, device model)
• Date, time, and duration of website visits
• Pages visited and links clicked
• Cookies and session data
• Gaming activity and transaction history

2.3 Cookies and Tracking Technologies

cbazi uses cookies to operate the website smoothly and to improve the user experience. Cookies are small text files stored on your device. You can control cookies by changing your browser settings, though doing so may affect certain features of the service.

cbazi uses your personal information for the following purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions — deposits, withdrawals, and bonus payments
• Providing customer support and resolving complaints
• Preventing fraud and ensuring security
• Meeting legal and regulatory obligations
• Implementing responsible gaming policies and age verification
• Improving platform quality and resolving technical issues
• Informing you about relevant promotional offers and bonuses (with your consent)
• Annual review and statistical analysis (in anonymised form)

cbazi may share your personal information with third parties only in very limited circumstances and only where necessary. Information may be disclosed in the following cases:

4.1 Service Provider Partners

Necessary information may be shared with selected technology partners engaged in providing our technical services, payment processing (bKash, Nagad, Rocket, Upay, bank transfer), and customer support. These partners are contractually bound to uphold cbazi's privacy standards.

4.2 Legal Obligations

cbazi may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. Where permitted by law, we will attempt to notify you before such disclosure takes place.

4.3 Fraud and Security Matters

If any fraudulent activity, money laundering, or other unlawful conduct is suspected, the relevant authorities may be informed.

cbazi uses industry-standard technologies and practices to protect your personal information. Our security measures include:

• SSL (Secure Sockets Layer) encryption — all data transfers are secured
• End-to-end encryption of sensitive financial information
• Regular security audits and vulnerability testing
• Two-factor authentication for account access
• Restricted staff access — only staff who need it can view your information
• Secure server infrastructure and firewall protection

cbazi retains your personal information only for as long as it is needed or required to meet legal obligations. In general:

• All information is retained while your account is active
• Records of financial transactions are kept for a defined period after account closure as required by law
• Information related to fraud prevention may be retained for an extended period
• Unnecessary information will be deleted upon your request, unless there is a legal obligation to retain it

As a cbazi user, you have the following rights over your own information:

7.1 Right to Access

You can find out at any time what information cbazi holds about you and how it is being used. Please contact our support team for this.

7.2 Right to Rectification

If any information we hold about you is incorrect, you can request that it be corrected. This can be done through your account settings or via the support team.

7.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, if there are legal or regulatory obligations, it may not be possible to delete all information.

7.4 Right to Object to Processing

You can object to your information being used for marketing communications or non-essential purposes and request that such use be stopped.

7.5 Right to Data Portability

You can request a copy of the personal information you have provided to cbazi, which will be provided in a commonly used electronic format.

cbazi's services are only for users aged 21 or older. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of account registration.

If we become aware that a minor has provided information, we will immediately delete that information and close the relevant account. If you have information about an account belonging to a minor, please contact us.

The cbazi platform may integrate services from various game and technology providers. These third-party service providers may have their own privacy policies. cbazi does not have direct control over the information they collect.

cbazi is not responsible for the privacy policies or practices of third parties. However, we only work with partners who maintain high standards of privacy protection.

cbazi reserves the right to update or change this privacy policy at any time. For significant changes, we will:

• Publish a prominent notice on the website
• Notify you at your registered email address (where applicable)
• Update the "Last Updated" date at the top of the page

Continued use of cbazi's services after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. cbazi's privacy team processes your requests with the highest priority.

For more details, visit our FAQ page or About Us page. For information on responsible gaming, read the Responsible Gaming page.