For ages 21+ only

cbazi Responsible Gaming —
Keep the Fun Safe

cbazi believes gaming should be a healthy form of entertainment. Our responsible gaming tools and guidelines help you play safely and mindfully.

Our Commitment

cbazi is always committed to ensuring a safe and enjoyable gaming environment.

At cbazi, we believe online gaming is only enjoyable when done responsibly. Playing on our platform means enjoying entertainment — not the stress of losing money. We want every player to know their limits, stick to a budget, and not hesitate to seek help when needed. Responsible gaming is not just a rule — it is part of our core values.

Important: cbazi is for people aged 21 and above only. Minors creating accounts or gaming is strictly prohibited. If you see anyone violating this rule, please report it to our support.

Your Protection Tools

cbazi gives you the ability to control your own gaming experience.

Set Deposit Limits

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. Decreasing a limit is instant, but a request to increase a limit takes effect after 24 hours.

Time Limit Feature

Control the duration of your sessions. When a set time has passed, we will send you a reminder. You can set a maximum time per session so that long periods do not pass without you noticing.

Temporary Break

If you feel like you need some time away, you can temporarily close your account for 24 hours, 7 days or 30 days. During the break, accessing the account becomes completely impossible.

Self-Exclusion

If you are experiencing serious problems, you can apply for long-term self-exclusion — from 3 months up to 5 years. Once self-exclusion is in effect, the cbazi account cannot be accessed in any way.

Loss Limits

Set a maximum loss amount within a specific time period (day/week/month). Once the limit is reached, placing further bets will not be possible for that period.

24/7 Support

For any concerns or issues, our Bengali-speaking support team is with you around the clock. Contact us via live chat — providing your name or reason is not required.

Recognise the Signs of Problem Gaming

If any of the following applies to you or someone close to you, help should be sought.

Continuously increasing bets to try to recover lost money
Sacrificing time with family, friends or work for gaming
Borrowing money or taking loans to place bets
Hiding the amount you play from family or friends
Continuing to play beyond your own budget and being unable to stop
Feeling discomfort, anxiety or irritability when not gaming
Spending money meant for daily expenses (rent, food, children's education) on gaming
If these signs appear, do not panic — help is available. cbazi's support team will help you take the right steps with complete confidentiality.

Set Limits — Step by Step

Using the protection tools on your cbazi account is very simple.

1

Log In

Log in to your cbazi account and click on your profile icon at the top right.

2

Go to "Responsible Gaming" Settings

From the profile menu, select the "Responsible Gaming" option.

3

Choose Your Preferred Limit

Choose whichever you need — deposit limit, loss limit or session time limit — and enter the amount or time.

4

Confirm

Press the "Confirm" button. The limit will take effect immediately and a confirmation message will be sent to your email.

5

Get Help from Support

If you have trouble or need self-exclusion, contact our live chat support — they will help you through the entire process.

Protecting Minors

No one under the age of 21 can play on cbazi — this is our strictest policy.

Age Verification

All users must verify their age at registration. cbazi does not allow deposits or withdrawals on any account until age is confirmed.

Parental Controls

If there are young children at home, use parental control software on your device. Always use a strong password on your cbazi account and do not share it with others.

If you know of a minor attempting to register or play on cbazi, report it to our support immediately: [email protected]

Healthy Gaming Tips

Following these simple habits will keep gaming enjoyable at all times.

Only play with money you can afford to lose without it affecting your household
Set a time limit before you play and stick to it
Do not chase losses by placing bigger bets
Take regular breaks — at least 10-15 minutes every hour
See gaming as entertainment, not a source of income
Spend time with family and friends — gaming is a small part of life
Avoid playing when you are tired or emotionally distressed
Set your monthly gaming budget in advance and do not go beyond it
When in doubt, ask yourself — "Am I playing for fun, or to escape stress?"

Need Help? Contact Us Now

cbazi's support team is with you around the clock. Talk to us about any concern — complete confidentiality is guaranteed.

Live Chat

Contact our Bengali-speaking live chat support at any time. A response is usually received within a few minutes.

Hours: 24 hours, 7 days

Email Support

If you want to share something in detail, send us an email. We try to respond as quickly as possible.

Email: [email protected]

Remember: Asking for help is a sign of courage. Your wellbeing is the most important thing to cbazi. We are with you to ensure responsible gaming.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

Self-Exclusion is a powerful protection tool that completely blocks access to your account. Once activated, it cannot be cancelled before the set period ends. To reactivate your account after the period ends, you must contact our support team and there is a brief waiting period. This is in place to ensure no one loses their protection due to an impulsive decision.

No. Decreasing a deposit limit takes effect immediately. However, increasing a limit has a 24-hour waiting period. This rule is intentionally in place so that no one deposits more money due to an impulsive decision.

Yes, absolutely. Our support team maintains complete confidentiality. You can ask for advice about responsible gaming or gambling problems through live chat without identifying yourself. Our only goal is to help you.

Even when self-exclusion is active, if there is any withdrawable balance in your account, you can withdraw it through support. The minimum withdrawal amount is ৳1,000. Contact our support for specific details.

Yes. cbazi verifies age at registration and identity verification is mandatory before making a deposit. If anyone under the age of 21 is identified, their account is immediately closed and the deposited funds are returned.

cbazi's live chat support is available 24/7. Our support team speaks Bengali and will advise you with complete confidentiality. You can also contact us by email: [email protected]. You are not alone.

Play with joy,
stay responsible

Get the best gaming experience on cbazi — safe, fair and enjoyable.

Explore cbazi Casino Slots Games More FAQs

Explore More

Browse cbazi's top gaming sections and enjoy the entertainment.

Homepage Cricket Betting Slots Games Rummy Jackpot Bingo FAQ